Oral Presentation The Institute of Australian Geographers Conference 2023

Doing things differently: care and control in local community infrastructures during the pandemic (18301)

Emma Mitchell 1 , Emma R Power 1 , Kathy J Mee 2 , Ilan Wiesel 3
  1. Institute of Culture and Society, Western Sydney University, Sydney, NSW, Australia
  2. Discipline of Geography and Environmental Studies, University of Newcastle, Callaghan, NSW, Australia
  3. Geography, Earth and Atmospheric Sciences, University of Melbourne, Melbourne, Victoria, Australia

The coronavirus pandemic forced vital community infrastructures such as local support services to adapt how they operated in marginalised communities at the same time as demand for assistance soared. Social distancing restrictions brought into sharp relief the infrastructural dimensions of social care that are often backgrounded in day-to-day practice. A shadow care infrastructures lens looks purposively at care infrastructures that are not readily seen or acknowledged in dominant welfare discourse and research (Power, Wiesel, Mitchell, Mee, 2022). This paper draws on this analytic lens to explore how care and control were reconfigured by the intersecting logic of crisis and logistics due to remote forms of service delivery during Sydney lockdowns. For example, recipient autonomy over spending increased when direct bank transfers replaced shopping vouchers and food banks. Direct payments freed up volunteers tasked with food parcel delivery to assist with recipient intake by phone. This, in turn, eased demand on caseworkers to provide IT assistance for isolated recipients. While the directive dimensions of provision were interrupted in some instances, considerable labour was invested by practitioners in sustaining control remotely. The paper draws on in-depth interview with paid and voluntary supporters across a diverse range of care organisations servicing Cumberland City, a gateway region for new migrants just west of the population centre of Sydney. Cumberland was one of the areas worst affected by the outbreak of the Delta variant of Covid-19 in 2021. The paper reflects on the potential longevity of new care practices that arose during the pandemic in community infrastructures.